Exchange & Refund Policy

EXCHANGE POLICY

  • Returns must be received by Zahra Jani Accessories within 5 days of date of delivery. Please return the items in original condition, unworn, properly packed with the tags.
  • If you believe you have received a defective or incorrect piece, you must contact Customer Care on +91- 9820063438 within 24 hours.
  • We personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure we receive the product within 5 days.

    • CANCELLATION POLICY

  • If you wish to cancel or edit your order, call Customer Care at +91-9820063438 within 24 hours of placing your order. If your order has not been dispatched, we will process your request as per your demand.

    • REFUND POLICY

  • If you are not happy with the product, we will refund the amount within 2 weeks as a store credit, you can choose any other product as per the value of the credit note.

    • Shipping & Delivery Policies

  • Zahra Jani Accessories is committed to deliver your order with good quality packaging we ship through reputed courier agencies only.
  • We offer FREE SHIPPING all over India.
  • We accept Cash on Delivery, Online Payments, Bank Transfers and the best part is it is FREE, no additional cost is included.
  • We ship orders within 48 hours of processing the payment and we promise to get your order to you within 7-10 working days at the very most.